Returns Policy
At Vipfit, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a hassle-free returns policy.
- Returns
You may return any item purchased from UK Athletic Clothing within 30 days of delivery for a full refund or exchange. To be eligible for a return, the item must be unused and in its original packaging, with all tags and labels attached.
- Exchanges
If you wish to exchange an item, please contact our customer service team within 30 days of delivery to arrange a return and exchange. We will issue you with a returns number and provide you with instructions on how to return the item.
- Refunds
We will refund the full purchase price of the item(s) returned, excluding any shipping costs, within 14 days of receiving the returned item(s). Please note that we will only refund the original payment method used to make the purchase.
- Shipping
You will be responsible for paying for your own shipping costs when returning or exchanging an item. Shipping costs are non-refundable.
- Condition of returned items
Returned items must be in their original, unused condition, with all tags and labels attached. We reserve the right to refuse a refund or exchange if the item(s) are not in their original condition.
- Faulty or damaged items
If you receive a faulty or damaged item, please contact our customer service team within 30 days of delivery to arrange a return and exchange. We will issue you with a returns number and provide you with instructions on how to return the item.
- Contact us
If you have any questions about our returns policy or wish to initiate a return or exchange, please contact our customer service team via email or phone.